Vignesh Ravichandran
A PEOPLE-ORIENTED SERVANT LEADER
| PROJECT MANAGEMENT | TECH LEAD | SCRUM MASTER | SAFe® 6.0 AGILIST | ISTQB |
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Summary
People-oriented engineer with over 11 years of experience in API and web applications testing in a multi-cultural environment. Demonstrated expertise in leading cross-function teams, developing robust testing strategies, and ensuring high-quality software delivery in an agile environment. Proven servant leadership skills with a focus on team collaboration, process improvement, and achieving project goals. Adept at both manual and automated testing, with a deep understanding of software development life cycles, quality assurance methodologies, MACH architecture, MARTECH, and Content Management Systems.
Experience
SITECORE 
Engineering Manager - Copenhagen | May 2024 – Present

✦  Led a team of 7 competent cross-functional teams with a focus on delivery
✦  Primarily responsible for Azure DevOps and Jira backlog management
✦  Primarily responsible for facilitating scrum activities
✦  Redefined best practices and the definition of ‘done’ to ensure clear and actionable deliverables
✦  Completed PI planning for FY25Q1 with a confidence vote of 4 out of 5

Tech Lead (Test and Release Management) / Scrum Master  | March 2019 – April 2024

✦  Primary responsible for the quality of Sitecore Deploy, a multi-team collaboration SaaS MARTECH tech           product built based on event-driven MACH architecture
✦  Planning Releases: Coordinating and scheduling software releases across development teams
✦  Assumed the role of scrum master for an 8-member cross-functional team
✦  Responsible for orchestrating scrum ceremonies
✦  Led a team of 3 QA engineers who supported multiple teams working on the same product
✦  Guided and mentored them to ensure smooth delivery and prevent production issues
✦  Primarily responsible for QA activities and backlog management
✦  Secondarily responsible for facilitating Scrum activities
✦  Implemented boilerplate for Integration and E2E (Backend and Frontend) Tests using .NET Core MVC               Integration tests with C# and Playwright with TypeScript respectively
✦  With a ‘Test First’ mindset, ensured the application was built to be testable, and tests were implemented.           alongside application development
✦  Defined the CI/CD process
✦  As an L3 Support Engineer, I reduced application downtime by identifying and fixing root causes across.           multiple instances
✦  As a DevOps SPOC actively monitored and reported issues to maintain a healthy pipeline
✦  As a Security SPOC monitored the code compliance and other threats using tools like Veracode
✦  As a member of the Hiring and Mentoring team, contributed to recruiting qualified engineers and                       enhanced their knowledge through mentoring
✦  Successfully migrated version control and CI/CD systems from Bitbucket and Bamboo to GitHub and.                 GitHub Actions, encompassing 12 project and system repositories

Technical QA Engineer/Senior QA Engineer - Kuala Lumpur/Copenhagen | June 2017 – February 2019

✦  Increased test coverage from less than 50% to over 90%
✦  Enhanced delivery quality by integrating integration and end-to-end (E2E) testing into the pipeline
✦  Mentored junior QA engineers to empower them to contribute to test automation
✦  Relocated from Kuala Lumpur to Copenhagen to work on a critical project, demonstrating adaptability and       commitment
✦  Tasked with improving the quality of a product that had been developed without QA engineers for several       months, leading to significant enhancements in product quality

INFOSYS
Test Engineer Hyderabad, India | January 2013 – May 2017

✦  Implemented UI test framework using Selenium with C#
✦  Migrated a large suite of Coded UI tests to a Selenium-based test framework
✦  Consolidated and organized scattered test scenarios and plans into a centralized system using Microsoft         Test Manager, streamlining the testing process

Tech Stack and Skills
Technical Skills

✦  Test Framework Design and Architecture: Proficient in designing test frameworks for both backend and              frontend automation. Experienced in code reviews, technical mentorship, and guidance
✦  Testing Tech Stack: Selenium,.NET Core Integration testing, WebApplicationFactory, Postman, PlayWright,         SpecFlow, Xunit, Nunit, FluentAssertion, JMeter, CodedUI
✦  Programming Languages: C#, TypeScript, Shell
✦  System and Cloud Technologies: Extensive experience in micro-services with Docker, Kubernetes, Azure           and Content Management System. 
✦  Database: SQL, MySQL, CosmosDB, MongoDB
✦  Tools: Visual Studio, ReSharper, Kafka, ElasticSearch,  Azure DevOps, JIRA, Xray Test Management,                   PowerBI, Confluence, TeamCity, Bamboo, GitHub, GitHub Actions, Bitbucket, Grafana, Site24x7

Leadership Skills

✦  People Management: Experienced in hiring, training, and coaching engineers
✦  Strategic Planning: Developed project roadmap and test strategies
✦  Operational Experience: Experience in implementing monitoring solutions to track system health and                  security, resulting in improved delivery
✦  Management Tools: Workday, Confluence, Miro

Soft Skills

✦  Leadership
✦  Effective communication
✦  Multi-Team collaboration
✦  Conflict resolution
✦  Mentoring and coaching

Education

Bharathiar University
Bachelor of Computer Applications June 2009 – April 2012

Certification

✦  Certified SAFe 6 Agilist  
✦  Certified ISTQB – Foundation Level
✦  Certified SAFe Software Engineering
✦  Certified SAFe for Teams

Languages

Tamil – Native
English – Proficient
Hindi – Advanced
Danish - Beginner

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